Orders are typically processed and shipped within [number] business days of receipt, excluding weekends and holidays. During peak seasons or promotional events, processing times may be extended, and we appreciate your understanding.
2. Shipping Methods and Rates
We offer various shipping methods, including standard and expedited options. Shipping rates and delivery times are calculated based on the destination, weight, and dimensions of the package. You can view the available shipping options and rates during the checkout process.
3. International Shipping
We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees levied by the destination country. The recipient of the shipment is responsible for any additional charges incurred.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the progress of your shipment and estimate the delivery date.
5. Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact our customer support team as soon as possible.
6. Delivery Issues
If you experience any issues with the delivery of your order, such as delays or lost packages, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure the timely delivery of your order.
7. Unclaimed Packages
If a package is returned to us as unclaimed or undeliverable, we will attempt to contact you for an updated address. If we are unable to reach you or if you no longer wish to receive the order, a refund will be issued, excluding shipping charges.
8. Shipping Promotions
From time to time, we may offer shipping promotions, such as free shipping on orders over a certain amount. These promotions will be clearly communicated on our website and during the checkout process.
9. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at info@dheerai.com.
Customize this Shipping Policy based on the specific details of your shipping practices, rates, and any applicable laws or regulations. Make sure to clearly communicate this policy on your website, especially during the checkout process, to keep customers informed about shipping options and expectations.
